Resources for

Customer Service

Customer service is where loyalty lives. From the first interaction to post-purchase follow-ups, having the right communication tools and workflows makes a huge difference. These free handouts help you elevate the customer experience, without increasing your workload.


Plus, try Boutiqly’s customer automation tools free for 14 days — so you never miss a moment to impress.

Use Boutiqly to build an intentional customer

journey that converts — with email/SMS flows that welcome, nurture, and retain.

What's Included:

  • CRM + customer pipeline access

  • Prebuilt automations for follow-up, birthdays, reviews

  • All-in-one inbox to manage communication in one place

Fine print: SMS/email automations may include additional usage fees (typically $0.01–$0.03 per message)

Cancel anytime before your trial ends.

Free Downloads:

Customer Journey Map Handout

Map out how your customers find, engage with, and buy from your boutique — and identify gaps or missed opportunities for delight.

Email Templates (Canva)

No more staring at a blank screen. Use our plug-and-play email templates for welcome sequences, follow-ups, and review requests.

Got Questions? We've Got Answers

Who is Boutiqly for?

Boutiqly is designed for boutique owners, consignment shops, pop-up market organizers, and artisans—small business owners who juggle multiple roles in their retail operations. Whether you're managing vendors, handling customer relationships, or promoting your business, Boutiqly streamlines everything into one easy-to-use platform.

What is the difference between the Artisan and Boutique versions?

The Artisan Package is tailored for makers and independent artists looking to manage wholesale relationships, stockists, and direct-to-customer sales, while the Boutique Version is designed for retail shop owners who need tools for inventory tracking, vendor management, and in-store sales. Both versions include powerful automations to help simplify operations and grow your business.

How does Boutiqly save me time and money?

Boutiqly eliminates the need for multiple software subscriptions by combining essential retail management tools into a single platform. Features like automated customer engagement, vendor contracts, and marketing campaigns reduce manual tasks, helping you focus on what matters—growing your business.

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